Confirmed Service Customer
I will always compare AutoNation service to that of Frankel Cadillac service. Your wait time for diagnosis takes too long. It took almost 2 hrs of waiting just to get a diagnosis on a "check engine" light. I never waited that long for a diagnosis at Frankel Cadillac. Hannibal Brisueno saved the day. He bent over backwards to make my experience better. I really appreciate his great customer service skills.
Yvonne M.
COCKEYSVILLE,
MD

Business Response
Yvonne, thank you so much for your positive comments about AutoNation Chevrolet Timonium! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great customer service and excellent feedback and communication received throughout the diagnostic and repairs processes.

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Everything went well and the estimate was the amount that I paid when the job was completed. Thank you again


Confirmed Service Customer
Hannibal was excellent kept me informed and everything was done in a timely fashion


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