Confirmed Service Customer
It took an unusually long time to get approval from the extended warranty company and to get the repair done. I am not happy with the long delay in getting approval to get the repair done. I've researched it and it should not take 2 to 3 days to get an approval.
John S.
ELLICOTT CITY,
MD

Business Response
John, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (443) 578-4913 when you have a chance. Thank you, and we look forward to hearing from you.
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