Review Details

I was notified that the parts for the transmission finally came in since they were on back order. They installed the new valve body and accumulator, then had to reprogram the transmission. The program would not take. I was told all this by the service advisor Tim who i must say was it touch with me everyday. He definitely knew my frustration. So i was told that they had to wait for GM to come up with a new program for the transmission. I was told by Tim the mechanic Dave was in contact with GM several times a day. I even received an call from the main store manager Aileen and she told me the same information that they were waiti g on GM. She told me that i could contact her anytime. After 2 and 1/2 weeks i finally got a text from tthe service department with a video from the mechanic Dave showing me what was replaced and let me know they finally had the prgram in a d the truck was road tested and ready to go. I have my truck back and its like new again. I would like to give a special thanks to Tim, Dave and Aileen. I would differently recommend this dealer for work. Great job guys